Xfinity cable stuck on welcome screen.

What really works is to power cycle the box and set a 4 minute timer. The box normally takes 3 minutes to get past the first welcome screen and it will reboot some time later if not. If it does not go to the second welcome after 4 min, power cycle the box again. Ours reliably gets by the first welcome on the second try. My X1 box is stuck on ...Cable box seems stuck on the "Welcome -- Connecting to your entertainment experience". Seems to be loading & the screen goes black, a No Signal message & sometimes I'll get the "Welcome -- connecting" screen again. I've unplugged the box, reset the box, reset the gateway -- all with the same results. Not sure if it's related, but a new gateway ...In today’s fast-paced digital world, having reliable and high-speed internet access is essential. Whether you are a small business owner, a student, or simply someone who enjoys st...Jun 24, 2023 · After some research on my part and communications with xfinity phone support, they confirmed that the model cable/dvr box installed is not 4k capable. They are supposedly mailing me a proper 4k capable cable/dvr box because the local xfinity store doesn't have any. Different HDMI Port. Different TV. Press all buttons on the remote including home button. Sent a refresh signal (which I have no clue how they are sending this signal when this box is literally only plugged to power) Made sure TV is on and the right input. Left the box on black screen for an hour. Power cycled TV.

2. Restart Your Flex Box. Restarting the Xfinity Flex box will remove temporary glitches and establish the connections. Soft Reset: Press and hold the power button on the device for a few seconds until it restarts. Power Cycle: Unplug the Flex box from the power source, wait about 60 seconds, and plug it back in.Box seems stuck on "preparing you channel lineup" Box seems stuck on "preparing you channel lineup" ... I am able to view my channel lineup in xfinity my account app and watch shows on services requiring xfinity authentication. ... 4 years ago. So it’s new service? Backtrack in your house to where the cables meet, to confirm the cable …

24.6K Messages. 4 years ago. @azbmiller wrote: Mine is also stuck on the Welcome Screen. Also doesn't appear to recognize the Voice Remote. I've tried A&D to unpair and various other pair options. Stuck on pop-up about unpairing remote but no way to get to the OK button. This box is unlike the others in my house.

Oct 3, 2023 · Connection problems can also contribute to the Xfinity box getting stuck on the welcome screen. Issues with the HDMI cable, for example, can prevent the box from establishing a proper connection with the TV, resulting in the welcome screen freeze. Similarly, problems with the internet connection, such as slow or unstable connectivity, can ... I woke up this morning to my cable box stuck on the welcome screen (what it looks like when it updates every morning.) It will not move past that. I've …To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat. Click "Sign In" if necessary Click the "direct messaging" icon or https://comca.st/3J0ir1lClick the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon) Click the "New message" (pencil and paper) icon; Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

We were told we needed to upgrade our X1 box and, ever since, I have to reboot the box for the live tv to work. I can access On Demand and Apps but not a live signal. I have to unplug the box, go through the 'Welcome' screen and set up of the box. This is every day. I had a tech come out and he changed out to a 2nd 'new' box and …

My Xfinity box had no prior problems but after a power outage at my house after the power resturned my Xfinity xg2v2-p box now flashes Blue and goes to the welcome screen. Then it flashes back and goes to the update screen where it is stuck at 0%. It keeps doing this cycle without any progress ever being made.

To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat. Click "Sign In" if necessary. Click the "direct messaging" icon or https://comca.st/3J0ir1l. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select ...618 Messages. Hi @Stevejob. Thanks for making our team aware of your cable box issues. If the screen is still stuck, you may need to restart it manually. Let us know if your experience is still the same. We're here to help. I no longer work for Comcast. I am an Official Xfinity Employee.Re: Remote won’t pair light blinking but stuck on pair your remote screen. @Gigiheart, the 3820 requires the cable with the "Long-range Wi-Fi receiver", so make …Remote stuck in looking for problem mode. Tried pairing my remote x1 with tv. Not getting a looking for problem message on the tv and it just keeps displaying that. Remote not pairing with tv. Question.There are several ways to reset a Comcast cable box. Sometimes, issues with a Comcast cable box, such as not processing a proper cable signal, can be resolved by turning the box of...xfinity stuck on welcome screenwashington funeral home tappahannock va obituaries. co2 cylinder refill adapter; vietnamese sweet bread; read it sewer scene book excerpt; henry golden boy receiver cover. dopesick nation frankie face scars; 572 big block ford stroker kit; yorkie poo for sale michigan;

My cable box is stuck on a software update in progress, and it never goes past 0%. This started a few days ago and our tv screen shows a message saying to call customer service, and when we did the...Hello, @user_0d1246! Thanks for reaching out to us on our Forums! I hope you are doing well. If you are still having issues with your cable box you can try restarting it using the methods listed in the following link: Restart Your X1 TV Box. If you still find yourself having issues, please let us know and we can dig deeper into the issue.If you've completed the steps above and there’s still no picture: Press Exit > Exit > Exit > 720 on your Xfinity remote. This should bring the picture back by setting the resolution to 720. You can then change to a different resolution by pressing the xfinity button on your remote and selecting the gear icon (Settings) > Device Settings ...618 Messages. Hi @Stevejob. Thanks for making our team aware of your cable box issues. If the screen is still stuck, you may need to restart it manually. Let us know if your experience is still the same. We're here to help. I no longer work for Comcast. I am an Official Xfinity Employee.Click the "direct message" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.

Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services.As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more.. If you have not already, please review both the Posting Guidelines and Rules here on the sub.

X1 Box Stuck In A Restart Loop. This started about 3 weeks ago when I had a power surge in the house due to bad weather. Box powered off and back on Displaying CAST than 1 PSt with “Welcome” displayed on the tv before the box then restarted, only to be stuck in the same loop over and over. After following the instructions to check ...The Peer to Peer chat icon is located at the top right of the Community Forum page, clicking on the chat icon will allow you to initiate a chat conversation with us directly. Please ensure you are sending your message to our 'Xfinity Support' handle. Have two TVs on xfinity- main and bedroom. Bedroom is stuck on blue screen that reads “There ...We had to unplug our TV and flex box for a few minutes, and when we plugged them in again, we got stuck on the welcome screen. We’ve tried resetting our …Set top box will not pair. Added cable to a bedroom tv. Set top box arrived. Connected ok. Boots up to language screen. Press xfinity and info keys, get green light but get no pairing screen with pairing code. The other 3 boxes in the house do show the pairing screen but the new box does not respond. Tried 2 X1 remotes.In some areas, the cable boxes are configured with a startup channel. Both SA and Motorola can be configured to do it. Often, there is no way ...Video Display. To access Device Settings: Press the xfinity button on your remote. Use the left arrow or right arrow button to highlight Settings (the gear icon). Press OK. Note: If your remote doesn't have an OK button, press the raised button in the center of the directional pad. Use the down arrow button to highlight Device Settings. Press OK.Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon) Click the "New message" (pencil and paper) icon; Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" lineRestart using the power cord. Step 1: Disconnect the cord connecting the cable box. Step 2: plug it back to restart. 3. Using the restore default button. Step 1: Click on the Power button. Step 2: hold the power and hold the buttons. Step 3: click the UP and DOWN buttons together.I returned the box for a new one at the Xfinity store and it's working now. It had been a working for a few years but I turned the TV on one day and it was stuck on that screen. Despite getting a notice both in chat and on the phone that I would not be receiving a call back, I did get a call from an agent about 90 minutes later.

Dec 29, 2020 · The X1 boxes need a better, cleaner signal to the box than the old Motorola does. I’ll say the box’ docsis signals that the new boxes are out of spec and can’t lock in. Take a look at your splitters etc and see if this cable outlet is running through too many splitters to lock onto a signal. 0.

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it

Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "direct messaging" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Apr 5, 2024 · Using your Xfinity cable box remote, press the “A” button. Navigate to and highlight the “Help” menu in the settings. Press to reset. Xfinity My Account App: Open the Xfinity My Account app on iOS or Android. Scroll down and select the TV tile. Choose to reset the cable box. Physical Reset: After replacing the main box - on occasion I still get the “Welcome. Bienvenido. Bienvenue.” No signal cable message. I can not figure it out - sometimes from the Samsung in the main room with the big box and sometimes in the other rooms on a Samsun with the mini boxes.Activation process. Enter the last four digits of any phone number listed on your Xfinity account. Use the number keys or directional pad on your remote to enter numbers. If you’re having trouble using the last four digits of a phone number, you can select the Verify another way button to verify via text message or by entering your account ...I woke up this morning to my cable box stuck on the welcome screen (what it looks like when it updates every morning.) It will not move past that. I've unplugged and reconnected all of the plugs/cables multiple times, and I've tried to refresh/reset the box via the website. Nothing changes.24.6K Messages. 4 years ago. @azbmiller wrote: Mine is also stuck on the Welcome Screen. Also doesn't appear to recognize the Voice Remote. I've tried A&D to unpair and various other pair options. Stuck on pop-up about unpairing remote but no way to get to the OK button. This box is unlike the others in my house.Troubleshooting your video service using the app. Open the app. Tap the WiFi tab. Tap Xfinity Video troubleshooting. Tap the applicable option to start troubleshooting. E.g., you can tap Picture & Sound to troubleshoot problems with those features. Note: You may need to scroll down to see all available options, including Parental Controls and ...Restarting your xfinity equipment is the quickest and easiest way to fix the welcome screen issue. Here are the steps to restart your equipment: Unplug the power cords from the back of your modem and router. Wait for at least 30 seconds. Plug the cords back in, starting with the modem, and wait for your equipment to start up.Jan 31, 2022 ... ... Xfinity Flex Box. This is a good ... How to Lower Your Xfinity Cable and Internet Bill ... Xfinity Flex Black Screen Not Working Troubleshooting ...Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services.As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more.. If you have not already, please review both the Posting Guidelines and Rules here on the sub.

4 years ago. That worked!! Thank you, I did the same thing like 20 times but I never aimed it to the box must of worked now 🙂 thank you. 0. 1. Start Here. I’m stuck on the screen that states “select your language”, my remote won’t do anything. I have already done the a+d buttons with the password which turned it blue.Dec 27, 2020 · X1 box stuck on Welcome screen. lauren1018 I woke up this morning to my cable box stuck on the welcome screen (what it looks like when it updates every morning.) It will not move past that. I've …Email stuck loading. I haven't logged onto my email in over a year. When I log onto the xfinity site and select the email option I'm stuck on the page with the "Welcome to Xfinity Connect We are now loading your email" message. I've tried this on multiple devices and browsers and get the same issue. Another message indicated that Xfinty had to ...Instagram:https://instagram. how to reset jeep patriot radiomercury auto transport google reviewsgreen zen organic spa nycjudes lake lansing Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person", but don't do that. Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from the list. An "Xfinity Support" graphic replaces the "To:" line. jumbo universal remote 4 digit codesknox county tn mugshots 4 years ago. That worked!! Thank you, I did the same thing like 20 times but I never aimed it to the box must of worked now 🙂 thank you. 0. 1. Start Here. I’m stuck on the screen that states “select your language”, my remote won’t do anything. I have already done the a+d buttons with the password which turned it blue. giant penny charlotte 5 Messages. 3 years ago. @Rustyben wrote: @pewter_moose wrote: Had to exchange my old box for a new one today, but the new one gets stuck on the Welcome screen. I plugged everything in correctly, it powered up but rotates between the "Welcome. Powering up.Connection problems can also contribute to the Xfinity box getting stuck on the welcome screen. Issues with the HDMI cable, for example, can prevent the box from establishing a proper connection with the TV, resulting in the welcome screen freeze. Similarly, problems with the internet connection, such as slow or unstable connectivity, can ...